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    IMS Gateway

    It seamlessly integrates with existing communication networks, supporting value-added services through AI integration in addition to internet voice calls

    The IMS Gateway solution seamlessly integrates with existing communication networks to provide stable internet voice calls and innovates the user experience with AI-based value-added services. It offers a differentiated communication environment with high-quality voice calls, integrated messaging, and automated customer management features.

    Architecture

    Role and use of the IMS Gateway

    • IMS Gateway

      Example Scenario: WebRTC Client Connecting with SIP-Based VoIP User via Browser.
      • WebRTC client makes a call request from the browser.
      • WebRTC Gateway converts the request to a SIP message.
      • The call is connected to the VoIP user via SIP server.
      • WebRTC Gateway exchanges media streams between the browser and VoIP user.

    • Advantages of Gateway

      • Provides compatibility between browsers and existing communication networks.
      • Reduces development costs by leveraging existing infrastructure.
      • Ensures secure communication with support for security protocols.

    • Gateway Use Cases

      • Web/App ↔ IMS Network Integration: Fully compatible with existing LTE/5G/WiFi wireless communication networks.
      • Web/App ↔ PSTN Communication: Connecting calls from a browser to the public switched telephone network (PSTN).
      • Cloud PBX Integration: Communication between the company's cloud-based PBX system and WebRTC clients.
      • Custom Communication Apps: Integration of WebRTC with existing communication networks for the development of video conferencing, call center, and real-time chat apps.

    Expected Benefits

    • Seamless integration with existing networks and support for Internet voice calls and AI calls

      • VoLTE (LTE/5G) networks and IMS Gateway services are compatible, offering seamless, high-quality calls
      • Providing customer services suitable for B2C/B2B/B2G environments

    • Implement personalized recommendation algorithms based on encrypted MetaData through AI service and AIE integration

      • AI Service: A data-driven value-added service enhancing user experience during voice calls through AI technology
      • AIE (AI Enabler): Supports call summarization/recording and implements metadata collection, processing, and storage algorithms (manages recommendation algorithms for ads, etc.)

    • Analyzing and processing collected call data with AI to identify market trends and customer demand

      • Provide personalized services by analyzing customer preferences and behavior patterns through AI
      • Develop new revenue models and innovative products/services based on market trends

    Onnetsystems Technology

    • AI Emotion Analysis

      • Real-time recognition of emotional changes during calls, providing visual alerts and reports

    • Call recording and STT conversion

      • Converting call content into text using high-quality voice recording and STT (Speech-to-Text) technology

    • AI Call Summarization

      • Automatically analyze and summarize key points during phone calls for use in customer service, meetings, and consultations

    • AI Analysis & Keyword Detection

      • Detecting purchase-related keywords and analyzing call content to understand user purchase intent

    • AI Call Handling & Outbound Calling

      • Used in various fields such as customer support, reservation automation, voice assistants, and AI callbots

    • AI Personalized Product Recommendations

      • Providing real-time product recommendations and push notifications based on analysis results